COBI Nativity Set Missing Pieces? Fixes Here

Quick answer

Start by double-checking the bag contents against the inventory sheet; if a piece is genuinely missing, COBI's replacement service can help.

Diagnosis steps

• Symptom: You cannot find a specific brick listed in the instructions or inventory sheet. The bag appears short. Check the bag and the immediate area thoroughly. Look under the instruction booklet and inside the box flaps.
• Likely cause: The piece may be stuck inside another brick, hidden in the bag seam, or simply overlooked because it's a different color than expected. COBI's quality control is high, so a true shortage is rare. Compare the piece you have with the image in the instructions. If it's a common brick, try using a substitute from another COBI set to confirm the fit.
• Corrective action: If the piece is genuinely missing, contact COBI customer service via their website. Provide your set number (20006), the missing piece number from the inventory sheet, and your purchase details. COBI will ship a replacement. Do not disassemble the set or discard the bag until you have confirmed the piece is missing. Keep the original packaging for reference.
• Stop or choose another option: If you cannot wait for a replacement, consider ordering the individual brick from a third-party marketplace. Alternatively, you can modify the build by substituting a similar piece from your collection, though this may alter the display appearance. If the set is a gift or for a specific event, plan ahead and start the build early to leave time for a replacement request.

Product facts

• COBI Nativity Scene: Set #20006: A nativity scene is a traditional decoration associated with the celebration of Christmas, which presents the scene of the birth of Jesus Christ. The set's historical theme means it includes many small, unique pieces (like the manger and figures) that are easy to overlook if you're not familiar with the design.